Privacy Policy

This privacy policy explains how Blossom Haven processes personal data when you use summeratticgarage.courses, contact us, request a consultation, or place an order for floral services. It applies to inquiries, custom quotes, wedding bouquet planning, event decoration arrangements, delivery and setup coordination, and related website activity.

Data collected only as described in this policy

Your rights and options are detailed below

Questions handled via our contact channel

01 · Purpose

Why We Use Data

We use personal data to respond to inquiries, arrange consultations, prepare custom quotes, confirm deposits and dates, coordinate final details, deliver and set up floral arrangements, manage payments, maintain records, operate the website, and communicate about the services requested. We may also use data to address service issues, improve internal processes, and comply with legal obligations.

Processing is limited to the operational needs of the florist workshop.

02 · Sharing

Service Providers and Partners

We may share personal data with trusted service providers that support website hosting, communications, payment handling, record keeping, or other operational tasks. These parties may process data only for the purposes we instruct and are expected to handle it under appropriate confidentiality and security obligations.

Service providers receive only the information needed for their assigned function.

03 · Legal basis

Legal Disclosures

We may disclose personal data where required to comply with law, court orders, regulatory requests, or other binding legal obligations. We may also share information to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of Blossom Haven, our customers, or others.

Legal disclosures are limited to what is necessary in the circumstances.

Data We Collect

We may process identification and contact details, event and order information, consultation notes, payment-related records, communication content, and technical data such as device and usage information. For wedding and event projects, we may also process preferences shared by the customer, including style, colour, venue, timing, and delivery or setup instructions.

The data collected depends on the inquiry, booking, or purchase context.

How We Collect Data

We receive data directly from users when they submit an inquiry, request a consultation, confirm an order, or communicate with us. We also collect limited technical information automatically when the website is used, and we may generate internal records from consultations, quotes, deposits, confirmations, delivery arrangements, and service follow-up.

Information is obtained from direct interactions and from the operation of the website.

Cookies We Use

We may use session cookies, which expire when the browser is closed, and persistent cookies, which remain for a limited period. These cookies may support site operation, remember basic settings, and help us understand how the site is used. We do not use cookies to claim exact flower availability or to make unrelated profiling decisions.

Cookie use is limited to operational and standard analytical purposes.

Cookie Controls

You may manage cookies through your browser settings and, where available, through on-site preference tools. Blocking certain cookies may affect basic site functions, form handling, or saved preferences. We do not rely on cookies to collect more information than is needed for operation, measurement, or user convenience.

Browser settings can be used to limit or delete cookies, subject to the functioning of the site.

User Rights

Your Rights

Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion where retention is not required, restriction of certain processing, or objection to processing based on legitimate interests. Where processing is based on consent, you may withdraw that consent for future processing.

Available rights depend on the nature of the data and the applicable legal framework.

Requests

How to Make a Request

To exercise a privacy right, submit a clear request using the contact details in this policy and describe the data or activity concerned. We may ask for information needed to verify the request and to protect against unauthorised disclosure. If a request cannot be fully granted, we will explain the reason where appropriate.

Requests are handled after reasonable verification of identity and scope.

Data Retention

Retention of Data

We retain personal data for as long as needed to handle inquiries, provide services, manage bookings, complete transactions, maintain business records, and meet legal, accounting, or contractual requirements. When data is no longer required, it is deleted, anonymised, or archived in a restricted form where retention is still necessary.

Records are kept only for the period needed for the relevant purpose and legal obligations.

Policy Updates

Policy Changes

If we make material changes, we will update the policy on the website and apply the revised version from the stated effective date. Where appropriate, we may also draw attention to significant changes through the usual communication channel used for the relevant service.

We review this policy when our practices or legal obligations change.